Your one-stop for improving sales, business development, sales management, enterprise engagement, marketing and business communication, Paul Charles & Associates helps people and organizations of all types sell more and communicate better with colleagues, customers, and the marketplace.
We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more...
You can select from a wide range of time-tested, customized services, including consulting, training, coaching, marketing communication and business development support, speaking, and facilitation.
"To win in the marketplace you must first win in the workplace"
— Doug Conant
Employee engagement and customer engagement have been identified as top priorities by 90% of U.S. CEO's. But a cohesive plan is necessary in order to achieve measurable results. More...
Clients of all sizes and types have realized significant ongoing benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue.
We are proud of our many long-standing client relationships, some lasting fifteen-or-more years. We look forward to the possibility of adding your name to the list!
You’ll receive approximately six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience and engagement, marketing and business communication.
Never Tell Them Anything You Can Ask Them!
In a recent edition of MakingTheNumbers.com, author Jack Falvey wrote, "Let them talk! Selling is not telling!" He went on to make the following simple suggestion for improving our success rate when selling, and to share an interesting story about about the late Fred Hermann, who was often referenced as the greatest sales trainer who ever lived.