Decision-making process

The process illustrated above, from U Mass Dartmouth, provides a useful guidline for decision-makers to follow.

Their research, and that of others, indicates good decision-makers do the following:

  • Follow a process
  • Involve others when appropriate and use knowledge, data and opinions to shape their final decisions
  • Know why they chose a particular choice over another
  • Are confident in their decisions
  • Rarely hesitate after reaching a decision


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