Founded in 1999 with honesty and the highest degree of integrity as guiding principles, Paul Charles & Associates provides sales management, sales, marketing and business communication solutions through customized consulting, training, coaching and support services.
Leveraging many years of experience in sales-driven industries, we can quickly recognize the unique demands of your sales and marketing-related processes, and help you identify the best opportunities for improvement.
Our goal is to approach each client relationship on a whatever-it-takes basis to help you achieve your short-term goals and long-term objectives. Please visit our services page for a more detailed summary of value-added options for helping people and organizations of all types to sell more and communicate better with customers, colleagues and the marketplace via customized training, coaching, consulting and support programs.
Paul Charles & Associates strives to optimize sustainability through the use of electronic payments and invoicing practices whenever possible, by making prudent use of
resources, and by providing training audiences with the option of a personalized web portal at no cost for accessing e-versions of handout material and related worksheets.
LeadershipPaul Donehue - President
Paul Donehue has made a life's study out of working with and motivating people, leveraging a background in sales and sales management that has spanned three decades. As President of Paul Charles & Associates, he consults with business owners and senior level managers to help establish and implement the most effective sales, business development and sales management strategies. He regularly conducts training and coaching programs, and has spoken at many corporate and association events. He is a Certified Engagement Practitioner (CEP) and a Founding Partner of the Engagement Agency, a member of the National Writer's Union, has served as an adjunct faculty member at NH Community College, and is Chairman of the Londonderry Housing & Redevelopment Authority; Paul is also on MakingTheNumbers.com's advisory board, and is a former director of the Smaller Business Association of New England (SBANE) and the Met Children's Museum, and is an active member of the Greater Manchester Chamber of Commerce.
Advisory Board Leadership
Jack Falvey sells every day. He is one of the most widely published speakers and freelance business writers in the world. He has authored six books, has written for Inc. Magazine, Salesmakers, Sales & Marketing Management Magazine, and has taught sales management at U Mass Boston since 1981, the same year he began writing for the editorial page of the Wall Street Journal. He has also penned a number of WSJ business book reviews, and is the founder of MakingTheNumbers.com, a web-based sales and sales management training enterprise. In addition, Jack has appeared on network television for ABC's Good Morning America, NBC's Today Show, and Fox TV's Evening Business News. His name is known to professionals wherever serious business news is read. His client list is a who's who of successful organizations accumulated in over twenty years of consulting and speaking assignments. A 1960 graduate of Boston College, he began his career as a territory sales representative covering parts of five states for five years. He has been there and "carried the bag," and has twenty-plus years of experience working in the field with many of the world's top sales professionals. His "How The Best Get Better" key-note delivers a powerful, positive message, and has been extremely well received on a worldwide basis.
Employee & Customer Engagement
70% of the national workforce is disengaged, costing U.S. businesses billions of dollars each year. As founding partners of the Engagement Agency, we can share an approach for engaging your workforce as well as your marketplace that is based on extensive research and best practices. Even better, your engagement effort can be a profit center rather than a cost center.