The Most Effectively Managed U.S. Companies & Engagement

On Wednesday December 6, 2017, the Wall Street Journal published an article about the country’s most effectively-managed companies as ranked by the Drucker Institute.

Interestingly, the selections were based on a “holistic approach, examining how well a business does in five areas that reflect Mr. Drucker’s core principles.” These areas are:

  1. Customer satisfaction
  2. Employee engagement and development
  3. Innovation
  4. Social responsibility
  5. Financial strength

In case you’re curious, the top 5 on Drucker’s “250 most effectively-managed” list are:

  1. Amazon.com Inc.
  2. Apple Inc.
  3. Alphabet Inc.
  4. Johnson & Johnson
  5. I.B.M. Corp.

It’s encouraging to see customer satisfaction and employee engagement/development atop the criteria list, as these emerging measures have proved to be common threads among the most successful organizations we’ve encountered — these organizations tend to enjoy a safer, more productive workplace, with low team turnover, high safety ratings, and high customer retention rates; and they are consistently able to achieve goals through people in a measurable way.

 

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